Privacy Policy
Effective Date: May 15, 2025
NodeAnchor (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you provide when you use our web hosting and design services. This Privacy Policy explains how we collect, use, and safeguard your information across all services and communications.
1. Information We Collect
- Personal Information: Name, email address, phone number, billing address, domain registration details, and payment data.
- Technical Information: IP address, device information, browser type, time zone, and usage data (via cookies or analytics).
- Service Data: Content uploaded to our servers, design requests, support tickets, and communications.
2. How We Use Your Information
- To provide and maintain our hosting and design services
- To process payments and manage subscriptions
- To provide customer support and respond to inquiries
- To improve our website, services, and user experience
- To send updates, service alerts, or promotional materials
3. Legal Basis (GDPR Compliance)
If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:
- Your consent
- The performance of a contract
- Compliance with legal obligations
- Our legitimate business interests (e.g., security, customer service, analytics)
4. International Users & CCPA (California)
If you are accessing our services from outside the United States, please be aware that your information may be transferred, stored, or processed in the U.S. In compliance with the CCPA, California residents have the right to request access to, or deletion of, their personal information.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements. Client content on hosting accounts may be deleted upon service cancellation or per our retention policy.
6. Sharing Your Information
We do not sell your data. We only share it with trusted third parties (e.g., payment processors, domain registrars, analytics providers) when necessary to provide our services or comply with the law.
7. Cookies & Tracking
We use cookies and tracking technologies to analyze site traffic and enhance your user experience. You may disable cookies in your browser settings, though some features may not function as intended.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If we become aware that a child has submitted information, we will take appropriate steps to delete it.
9. Your Rights
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to incomplete or inaccurate data.
- Deletion: Request we erase your data, where applicable.
- Restriction: Request limited use of your data under certain conditions.
- Data Portability: Request a copy of your data in a commonly used format.
- Objection: Object to the processing of your data under legitimate interest grounds.
To exercise these rights, please contact us using the information below.
10. Data Security
We follow industry best practices to protect your information, including encryption, secure data storage, access restrictions, and regular security audits. However, no method of transmission over the internet is 100% secure.
11. Consent
By using our website or services, you consent to this Privacy Policy and the collection, use, and processing of your information as described herein.
12. Changes to This Policy
We reserve the right to update this policy at any time. When we do, we will revise the effective date and, where appropriate, notify users of changes via email or on our website.
13. Contact Us
If you have any questions about this policy or your data, please reach out to:
Email: support@nodeanchor.com
Website: https://nodeanchor.com